Chazen Museum of Art

Customer Service

Gift Certificates:

Make gift giving easier every season of the year. Chazen Gift Certificates make the perfect gift while supporting the exhibitions and programs of the Chazen. Gift certificates are available in any denomination. There is no shipping charge or sales tax. To order, call 608-263-2240. Sorry, online purchase is not available.

Members:

Members receive a 15% discount on all items. Twice per year, to show our appreciation to members for their support of the museum and its programs, we host sales with special additional discounts only for members. Corporate members receive valuable quantity discounts. Join here!

Ordering Options:

Use the shopping cart to gather information for your order. Then, submit online via secure email, or contact us as follows. These options are available from the shopping cart as well.

  • By telephone: 608-263-2240
    Please have your credit card ready when you call.
  • By fax: 608-263-8188
    Please include your credit card number and expiration date, daytime telephone number and ship to address along with product information.
  • By mail:
    Chazen Museum Shop
    Mail Order
    800 University Avenue
    Madison, WI 53706-1479
    Please include your credit card number and expiration date or check or money order payable to the Chazen Museum of Art for the full amount plus shipping and handling charges.
  • We accept Visa and MasterCard.

Shipping:

We make every effort to ship your order as quickly as possible. Please allow up to ten business days for delivery of most items. Shipping is via UPS unless otherwise requested.

For the contiguous United States:

Order Total
Retail shipping and handling
up to $15.00
$6.50
$15.01 - $25.00
$7.50
$25.01 - $50.00
$9.00
$50.01 - $75.00
$10.00
$75.01 - $100.00
$12.00
$100.01 - $150.00
$16.00
over $150.00
Approximately 7% of order total

For shipments to Alaska, Hawaii and U.S. territories, add $5.00.
For international shipments, customers will be contacted before the order is processed for the shipping rate.

Contact the Museum Shop for shipping and handling charges to international addresses. You are responsible for any applicable customs duties or taxes in the destination country which are collected by the carrier upon delivery.

Sales Tax:

5.5% is added for all orders shipped to addresses in Wisconsin.

Returns:

Please inspect your order upon delivery. Orders can only be returned for a prompt exchange or credit if they are damaged or defective. Please contact the Chazen Museum Shop for detailed instructions regarding how to return damaged or defective merchandise.

Security:

Our server software uses encryption technology to encode your personal information, including your credit card number, name and address. If you prefer, however, you may place your order by phone, fax or mail.

 

Chazen Museum of Art

Visit us on the University of Wisconsin–Madison Campus

Chazen Museum of Art, 750 University Ave., Madison, WI

© 2011 - 2017 The Board of Regents of the University of Wisconsin System. All rights reserved.